AdvanceMed

Tag: COVD-19

  • How to Ace A Video Job Interview – Doctor Interview Video

    How to Ace A Video Job Interview – Doctor Interview Video

    As we turn to measures of social distancing in order to reduce the impact of COVID-19 it’s quite likely that your next job interview will be a video job interview conducted online.  Having spent the past 4 years coaching doctors online, I am uniquely situated to give you some tips on how to ensure that using video for your next job interview does not impede your success.

    If we were to summarise the key things you should be thinking about when invited to a video job interview via a video link they would be as follows: 1. Treat the interview with the same level of seriousness and preparation that you would any other job interview 2. Practice with the technology beforehand and make sure everything is running well beforehand 3. Have backup plans in place in case the technology fails 4. Be aware of additional things you will need to consider such as your background and lighting.

    Shortly I will dive into these video job interview tips with a bit more detail to ensure that you are correctly set up.  But before I do this let’s talk about why your success in being able to cope with a video interview might also be important.

    Can You Handle Technology?

    For most jobs these days being an adept end-user of technology is important.  Employers don’t want to spend lots of time training you how to use common technology when they can probably find other candidates who can already do so. Medicine, the area that I work in is no different.

    So I am going to go out on a bit of a limb here and suggest that we will see a couple of recruitment trends arising out of the COVID-19 crisis:

    1. Employers will move over to interviewing more candidates on video and many won’t go back as they will discover benefits from this approach.
    2. The ability for candidates to handle the use of video will be taken as a proxy for their general overall level of skill in information technology.

    Why Employers Will Love Video Interviewing

    I predict that once employers embrace video interviewing they will soon discover that it offers great benefits over traditional interviewing.  A key issue will be flexibility. Candidates will be able to more flexibly attend interviews and panel members will also be more flexible in their attendance.  

    Some video interview systems even allow candidates to lodge their answers to questions independent of the panel, who can then come in and review the recordings later.

    This type of approach can be used to ensure that all panel members have reviewed the candidates even if they are not in the same room at the same time, which can be a compliance issue for recruitment in some industries.

    Why Your Ability To Use Video Technology Is Important

    In a traditional face-to-face job interview, your oral communication is normally assessed by the panel as part of your overall performance.  From this assessment, implications are made about your general ability to communicate. These assessments will often be wrong as communication performance in a stressful job interview is often unlikely to correlate with normal day-to-day communication.

    In the same vein, you might be the most technology literate candidate but if you are seemingly struggling with the video technology you will probably be judged by the panel, in this case unfairly, that you will have big problems using the technology in the workplace.

    So let’s look at how you can turn this potential bias into an advantage for you.

    1. Treat A Video Interview the Same As Any Normal Job Interview

    The mantra has always been that you should always attend the interview in person if at all possible  And there are good reasons for this. So much communication is missed if you are not there live. Particularly body language, which can go a long way to interpreting cues from the interview panel, for e.g. “are they liking my answer right now or not?”

    But having worked in online video platforms now for the past four years let me reassure you that the technology is definitely catching up quickly and whilst it will probably never really completely replace an in-person interview. If you use the right technology and the right approach you can definitely come very close, even to the point of being able to see most of the important body language cues.

    This is why my first tip has completely nothing to do with the actual medium or technology but a reminder that you should be treating the video interview just the same as any normal job interview.

    This, of course, means things like preparing beforehand, finding out the names of the interview panel beforehand, having the appropriate outfit on, combing your hair, and arriving early to the interview.

    In relation to arriving early. This will generally mean logging into the video platform a few minutes ahead of time. Say for ten minutes. Depending on what platform the interviewer is using you will normally be placed into some form of waiting room until the panel is ready to see you.

    Like most interviews, you can probably safely assume that they will be running behind.  Depending on how familiar they are themselves with the technology they may be way behind!  Remember this year, in particular, a lot of places may be doing this for the first time.

    Whilst you are finding out about the interview panel members’ names also ask about the video platform to be used for the interview.  See below.

    2. Include the Fact That You Are Conducting A Video Job Interview Into Your Preparation

    If you know that your interview is going to be conducted via video it makes sense to actually practice that way. This can be a big advantage for you. Practice answering interview questions using video technology. You can even use something like (my preferred video platform) where you can record your answers and watch them back OR be engaging with an interview coach or colleague online for feedback.

    3. Make Sure You Have a Good Set Up

    I recommend setting up a room in your house or apartment as your interview practice and actual interview space.  If possible use a desktop computer with a fixed camera and either ensure that the inbuilt microphone is suitable or think about getting a USB microphone. 

    In most cases the inbuilt webcams and speakers of a modern desktop PC or laptop are fine so you should not need to add to these.  But if you have something a bit older you may have to upgrade (see below).

    I do suggest improving your microphone and speakers over the use of headsets and earplugs and the like.  Just because these can be visually distracting and take away from a professional look. For this reason, discrete wireless earbuds are more preferred over anything with wires or which can be more obviously seen.

    Make sure this desktop PC is on a desk that allows you to sit at it comfortably with easy access to the mouse, keyboard and some space to put documents down, in case you need to be referring to something during the interview.

    If you don’t have a desktop PC then your next best option is a laptop. Again try to sort out an area where you can have this sitting in your house for practice and particularly look at the section about framing below.

    A tablet is the next best option.  If so, you need to be able to fix it in a position somehow.  You definitely don’t want to be holding it selfie-style during an interview.

    If at all possible, avoid doing the interview on a smartphone.

    Here are some Amazon options for webcams, speakers, and USB mics based upon the assumption that you are stuck at home and drop-shipping is your best option.

    USB Mic. 

    I like Blue Yetis for a USB Mic.  You can get cheaper versions but if you are going to upgrade I reckon it’s best to get something with good audio quality.

    WebCam.

    The Logitech Brio is a good multipurpose WebCam that has the ability to record in 4K and decent inbuilt microphones which can avoid you needing to also purchase a USB microphone.

    Speakers

    You probably don’t need to go all out to improve your speaker quality.  Again here’s an option from logitech.

    4. Get Your Framing Right

    framing for video interview
    make sure your face is in the centre of view but they can also see your shoulders and hands.

    You should spend some time getting the framing of your video capture correct.

    Test your eye level and make sure you are positioned correctly in the frame. While it’s ideal to have your medical school or college degrees or awards on display, they shouldn’t be the sole focus on-camera—you should be! 

    You don’t want to connect to the conference call only to find that the other participants can’t see you properly or that half your face is cut off onscreen. In addition, having your eye level too high or too low can make it difficult for the other callers to effectively communicate with you for the duration of the conference. 

    So it’s crucial that you double-check this before you begin. The best positioning is to have your face firmly in the centre of the frame with your torso visible so that your hand gestures can also be observed.

    As for the angle, the camera should be placed at your eye level or just above. If you are using a laptop, place something beneath it to raise it until your eyes are at the same level as the camera lens.

    5. Declutter Your Background

    Make sure your background is uncluttered and professional. Less is more. Get rid of all the family pictures hanging on the wall. The same goes for anything that can make you look unprofessional — clutter, clothes, piles of boxes, and food and beverages.

    Sit at your desk and take a selfie or a screenshot of what others see in your background. Or use the inbuilt webcam to guide you.

    Remove objects on your desk or on your wall that may detract. If you have windows behind you make sure that the lighting is ok (generally lighting coming from behind will make your face dark which is not ideal).  If what’s behind you is something else. Think about whether you need to set up a screen.

    6. Check Your Lighting

    Lights and angles are as important for video calls as they are for professional photoshoots. As a general rule, avoid fluorescent lights, which can cast unflattering shadows. Avoid overhead lights, too, as they can create dark under-eye shadows.

    Place your primary light source behind your camera. This way, the light and the camera point in the same direction. You could also use two light sources behind the camera, one on the right side, one on the left.

    7. Make Sure You Have Good Bandwidth

    Now is the time to upgrade your bandwidth (if possible) if it’s not great. If that’s not possible consider your options for other things like 4G.

    A good way to test whether your bandwidth sufficiency is to try testing the actual platform you are going to use. 

    8. Practice With Their Technology

    You may have a preferred video platform but you will probably not be allowed to use this and be asked to use whatever the employer prefers. Some employers who are well adept at this process will probably send you some information about how you can test out the platform or even arrange a quick time to test it with you.

    As mentioned earlier you should try to find out beforehand what platform the interview will be held on.

    9. Have a Back-Up Plan If Everything Goes All Wrong

    Technology can and does fail. It is important to plan to have some redundancy. In particular, have a backup plan for when the internet fails.  Practice setting up a 4G hotspot and being able to switch over quickly in case you need to.

    Also, anticipate that the technology that the interviewers are utilising will fall over. Enquire as to whether there is a backup plan, for e.g. switching to a phone call, if so what number should you call in on?

    10. Get Their Framing Right

    This might be a little harder to do than getting your framing right.  But once you log in to the interview check whether you can adequately see all members of the interview panel.  They may be in one room or possible also joining remotely.

    If someone is too far off in the distance (so that you can’t see their lips move when they talk) you can at least politely enquire whether it’s possible for them to adjust the camera.

    11. Stare Into the Camera

    A really good tip for making the video interview seem like a real interview is to be aware of where you are looking.  Often you are looking at your screen to see who is talking to you. But this may well be then taking your eyes away from your camera.

    Try to bring the video frame that you are looking into the centre of your screen so that you can still be looking as directly as possible into the camera.  Most webcams have a light to show that they are on. If you stare right at this light it will ensure that you are making eye contact with the other side.

    12. Never Blame the Technology

    A key rule of interviews is to keep things positive and never make excuses or blame anyone or anything else.  This extends to technology. If despite all your and their best efforts the technology is just not working then it’s best to just soldier on in a positive way. 

    Related Questions.

    Question. What’s the Best Platform For Conducting Video Interviews.

    Answer. There are now many great platforms for meeting up online.  The one I prefer to use is .  There’s a range of reasons for this but key amongst these are:

    • its ease of setting up and use
    • its integration with many other applications
    • its reliability

    With the paid version of you can also record your sessions.

  • Mobilizing the Doctor Workforce to Fight COVID-19 Should Include IMGs.

    Mobilizing the Doctor Workforce to Fight COVID-19 Should Include IMGs.

    With recent announcements, it appears that Australia has lost the initial attempt to tightly contain the spread of the coronavirus. Including reports that it is now starting to spread within the health workforce itself. There is a need to consider how we can develop plans to ensure that we have enough doctors, nurses, allied health and other important staff to cope with a predicted environment where there are increased cases of viral illnesses presenting to our health services and large amounts of staff either sick or in isolation.

    It has been suggested that we will need to pull staff from some of the existing pools that we tend to rely upon to deal with shortages, such as locum or casual staff pools. But these sources are often already closely tapped. It has also been suggested that we may need to bring doctors and other health professionals back from leave or out of retirement. Which may help to an extent.

    A Big Group of Doctors Has Not Been Thought About So Far.

    What doesn’t seem to have been considered so far is that there is another large group of doctors already in this country who are champing at the bit to get involved in helping with this potential increased demand on our health system.

    There Are Literally Hundreds of IMGs Who Could Fill Basic Posts In Hospitals.

    According to the latest sources from the Australian Medical Council, there were 660 international medical graduates vetted to commence supervised training posts, as part of what is called the standard pathway process, in 2019 by obtaining what is called the AMC Certificate (normally a 2-step examination process).

    It is difficult to know exactly how many of these doctors have been able to obtain positions. As it is hard to get a link between those who obtained an AMC Certificate and registration status.

    According to the Federal Governments workforce data set, I could only find data on the number of doctors who had completed the AMC process and been granted provisional registration for 2018. The number of completions was 862 and the number provisionally registered that year was 76. Now some of these doctors may have already obtained limited registration, for which there is no accessible data.

    But I think it is reasonably safe to assume, given that the number will accumulate on a yearly basis, that we are talking hundreds if not over a thousand IMG doctors with an AMC Certificate who have not been able to obtain a position. The number of IMGs who contact me in these circumstances backs up this feeling.

    There Are Also Quite a Few Specialist IMGs Who Could Help Out As Well.

    Whilst the data from the Medical Board of Australia is a little bit older we know that in 2018 755 specialist IMG doctors were approved by medical colleges to commence supervised postings to work towards specialist recognition. Whilst in the same year only 614 specialist doctors were recommended or not recommended for specialist recognition. Whilst we are talking separate groups here (i.e. those at the start of the application versus those at the end), again anecdotally I am aware of many IMG specialists who have been granted approval to work as a specialist under supervision who have been now trying for a position for over 2 years.

    So whilst the number of specialist IMGs who have been approved and are still waiting is likely to be far less than those on the standard pathway it is still likely to be in the hundreds of doctors.

    Why Are These Doctors Not Employed Already?

    The problem for most of these doctors is not their lack of competency or capability. This has already been assessed. It’s just that there are limited available places for them and strong and stiff competition for them. When they do get a chance of a job they generally do very well. And are often willing to work in places and circumstances that locally trained doctors do not.

    Many of these doctors would jump at the chance to work for 3 months to help out with our current emerging health system crisis.

    Just to be clear, I am not talking about using or exploiting IMG doctors to help staff temporary virus clinics or our emergency rooms to save local doctors from being exposed. The most logical way to deploy this workforce would be to relieve or fill in for medical staff in regular roles, such as working on hospital wards to ensure that we are able to continue to manage the regular health needs of patients with other conditions.

    What Would Need To Change To Make This Happen?

    One of the big problems with getting IMGs up and running in positions in Australia has always been the bureaucracy involved. This includes paperwork to establish that they are not competing for a post with an Australian trained doctor, paperwork to satisfy the registration requirements and paperwork to obtain a working visa.

    It is important that we maintain a certain standard of care in the registration requirements of doctors. But given that we are anticipating that there will be many vacancies at various levels in the system. It is reasonable to assume that many of these will be in posts that are supervised and supervisable for which an IMG doctor could be deployed.

    Conversely, a system whereby such an IMG doctor could be more quickly be granted a short period of registration (say 3 months) would provide ease for the system but also reduce the risk of such a doctor not being supervised properly.

    It would also then give the IMG actual experience in the Australian health care system, which is something that would tremendously help their resume and case for future employment opportunities.